Besoins De: Connect Fredericton

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Friendly Phone Volunteer to work with the Community Health Teams.  Reporting to the Program Coordinator, the incumbent will be responsible for establishing and maintaining regular telephone contact with assigned Clients for the purpose of providing them with company, companionship, and a connection with their community.

 

RESPONSIBILITIES

Responsibility 1.  Regular Telephone Calls to Clients      

                                                                                            

Make regular telephone calls to assigned clients. Spend time in conversation with the Clients talking about subjects that interest both the client and the volunteer. Engage the client in conversations that may highlight any challenges or issues in the client’s life. Promote local community events, programs and encourage their participation. Participate in ongoing training as required.

 

Responsibility 2.  Reports any issues or concerns found

 

Maintain regular communication, and report any health, psychosocial, or safety concerns for assigned clients to the Supervisor. Provides all completed weekly reports to Coordinator on a regular basis as required. These reports will include information such as: date and duration of call.

 

Responsibility 3.  Employees and Volunteers at every level are responsible for safe work practices and to adhere to practices outlined in their applicable provincial Occupational Health and Safety Act.

 

Participates and promotes completion of mandatory health and safety education/orientation. Participates and promotes respectful communication between all personnel and clients to promote a healthy and safe workplace. Aware of and adheres to policies and procedures related to health, safety and quality matters to ensure employee, volunteer, and client safety. Ensures all near-misses and incidents are promptly and accurately reported to Coordinator or designate. Participates in discussions regarding safety awareness during team meetings.

 

Responsibility 4.  Support other Red Cross initiatives, as needed, to provide for a coordinated team effort to meeting the needs of the vulnerable in the community.

 

Contributes to a healthy and safe working environment. Performs other duties as required.

 

QUALIFICATIONS

 

A satisfactory Enhanced Police Information Check  Consistent availability Excellent English and/or French language communication skills, depending on location and client requirements. Knowledge and understanding of issues that might arise with individuals experiencing mental health issues, including social isolation and loneliness. Strong interpersonal, customer service and empathy skills Pleasant, happy demeanor Punctual and organized Commitment and clear understanding of privacy and confidentiality.

 

WORKING CONDITIONS

 

The majority of the work is performed from the volunteer’s home environment. Hours of work will be determined by the supervisor depending on volunteer availability and client needs.

APPLY NOW

 

The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace. Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process

   

Region: Various Locations Across New Brunswick

Application deadline: Dec 31, 2019

Regions:  Fredericton, Saint John

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is currently seeking a Health Equipment Loan Program (H.E.L.P.) Cleaning and Maintenance Volunteer.  Reporting to the Community Health Coordinator, this position will clean, maintain and perform basic repairs of Red Cross Health equipment.
 
The HELP Cleaning and Maintenance volunteer ensures that clients receive equipment that is of the highest standard of safety by inspecting, cleaning and disinfecting equipment, and by making adjustments and repairs as required. 
 

KEY RESPONSIBILITIES:
  Systematically inspect equipment according to set guidelines and identify repairs and perform routine maintenance required according to set standards and procedures. Replace broken or worn-out parts as needed. Operates hand and power tools in accordance with proper procedures. Clean and disinfect returned equipment according to Red Cross standards and procedures. Operate reprocessing equipment in accordance with proper procedures. Ensure all equipment is labeled and numbered according to inventory control and brand standards. Ensure equipment is stored safely in warehouse. Documents equipment inspection and repair as directed by supervisor. Carries out shipping and receiving of equipment as required. Follows Red Cross policies and procedures related to health, safety and quality to ensure employee, volunteer and client safety. Participates and promotes completion of mandatory health and safety education/orientation. Support other Red Cross initiatives, as needed, to provide for a coordinated team effort to meeting the needs of the most vulnerable in the community. Performs other duties as required.

QUALIFICATIONS:
  The ability to safely handle equipment up to (50 - 80 lbs). Mechanical aptitude with experience in using hand and power tools, working with parts and operating machinery. Strong customer service skills and communications skills, verbal and written. A satisfactory Criminal Record Check as well as a vulnerable sector check is required. Familiarity with computers and inventory control systems is a definite asset. Experience with seniors, cognitively impaired and physically disabled clients would be considered an asset. Able to work efficiently and effectively in fast paced environment.  
WORKING CONDITIONS
  The majority of time the work is performed in a warehouse space that is mostly clean and comfortable. This position involves long periods of standing and frequent reaching and bending. Hours of work for this position may vary. Personal protective equipment will be supplied as required.
Interested candidates may APPLY HERE.


The Canadian Red Cross Society is an equal opportunity employer.
 
While we appreciate all responses, only candidates under consideration will be contacted.
 

Do you want to make a difference?

The Canadian Red Cross, a not for profit, humanitarian organization dedicated to helping the most vulnerable in Canada and throughout the world, is currently seeking volunteers to join our Emergency Management team. 

This is an opportunity to put your passion for emergency management to work to assist individuals, families and communities impacted by small or large disasters and emergencies.
  As a member of our Emergency Management team you will: Work collaboratively as part of an experienced team of trained EM volunteers and respond to emergencies in your community, or province or across Canada according to your schedule and availability Learn about Red Cross assistance including emergency shelter, clothing, food, personal services, registration, family reunification and safety and wellbeing requirements Assess needs with those affected by an emergency event and provide approved goods and services Support the wellbeing of beneficiaries by providing care, comfort and referrals to partner agencies and other community-based groups for services Prepare, inventory and manage response supplies to ensure they are stocked and ready Contribute to the overall health, safety and security of the team you work with Participate in Red Cross team building, training, planning and readiness exercises Contribute to community-based risk reduction and emergency preparedness activities Apply for leadership roles to supervise, mentor and lead other EM volunteers and manage the delivery of required services  
 
What we offer our Volunteers: Culture: an organization that is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality Flexibility: a variety of roles that flex with your stage of life allowing you to volunteer close to home, or across Canada, for a few hours each week or a few weeks at a time    Volunteer Benefits:  insurance coverage while volunteering plus access to our Employee Assistance program for support during difficult times Meaningful Work:  providing humanitarian relief that will create an impact at the individual and community level across Canada Training & Development:  comprehensive training including first aid certification and the opportunity to participate in leadership development Through the course of your work as an Emergency Management volunteer you will not only assist during times of disaster and emergency, you will also help people to be better prepared, better connected to each other and more resilient when emergencies happen.


You bring many talents including these basics: Commitment - to the Fundamental Principles of the Red Cross Movement and the core competencies of team excellence, service excellence, accountability and results focused Customer Service Skills - dedicated to supporting those affected by emergencies Language fluency - to deliver services in English or French; additional languages are an asset Communication skills - attuned to supporting with active listening and the ability to explain and confirm understanding Attention to detail - when making notes, maintaining logs, completing forms, providing statistics and tracking financial disbursements Computer use – including the ability enter data into a database or spreadsheet and use email Teamwork values - sharing information, helping team members, respectful of diversity, approachable, building relationships Ability to remain calm during a crisis - express empathy, remain focused and respond decisively. Dependable and reliable  

Where and when you would volunteer:    The majority of preparedness and response work is performed in the community, in an office environment or through virtual means such as by telephone or video conference The potential exists for responding in disaster areas, as well as difficult conditions. If working at a response site, health and safety considerations will be outlined prior to the assignment Ideally you have the ability to volunteer during regular hours and/or during non-traditional hours (evenings and weekends), accept an on-call shift rotation and/or respond to unplanned emergency/disaster related requests periodically.  Hours will vary by location and frequency of response activity You can identify a preference to respond in your local community and/or outside of your community.  In exceptional circumstances, our volunteers may be offered the opportunity to deploy away from home to a large-scale response in their province or in Canada, as required and available, anywhere from 7 to 21 days. 

 
How to apply:  Click Here

Applicants must be 18 years of age or older.
 
This position will require a satisfactory Canadian criminal record reference check or Enhanced Police Information Check during the onboarding stage. 
 
The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All volunteer applicants will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, color, religion, nationality, disability, age, or any other characteristic protected by law. We welcome applications from all applicants particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification and share our values.

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Disaster Management Safety and Wellbeing (SWB) Responder.  Reporting to the SWB Supervisor and as part of the ERT, the SWB Responder will work in collaboration with other responders to province SWB services in a safe environment to beneficiaries as part of a team within the mandate of the Canadian Red Cross.

  Job Summary:

The Disaster Management Safety and Wellbeing (SWB) Responder, under the direction of the SWB Supervisor and as part of the ERT, will work in collaboration with other responders to provide SWB services in a safe environment to beneficiaries as part of a team within the mandate of the Canadian Red Cross.
Specifically, this position will focus on: Supporting the implementation of SWB services and programs for beneficiaries Facilitating the resilience, emotional and psychosocial well-being of the affected population, in collaboration with other Operation personnel Communicating accurate information for knowledge sharing and referrals Being prepared for the intensity and types of activities that may vary week by week according to the ongoing assessments and needs

 
RESPONSIBILITIES/ACTIVITIES

These are the duties and tasks applicable to the Safety and Wellbeing Responders in a DM emergency operation. The incumbent is expected to carry out all areas of responsibility as listed below according to defined Minimum Standards

Responsibility 1 –Provide psychosocial support and contribute to protection through activities
Support basic psychosocial support and protection actions as part of the overall Field Operations Team. These may include:

Assist in the set up, running and/or closing of the SWB service or activities within a reception centre, shelter or other site as directed. Support the implementation of the safe and supportive environments guidelines, and provide guidance to others within the operation on beneficiary protection issues. Support complex cases through consultation with ERT responders and ensure appropriate referrals Support the implementation of outreach activities (e.g. community-awareness raising sessions, information-mobilization and establishment of support groups) as directed Inform SWB Supervisor on any emerging needs that are observed within the beneficiary population (including psychosocial issues, including psychosomatic, grief and extreme stress reactions that can occur within beneficiaries) Attend meetings as required Outside of response, support the ongoing integration of SWB programming within disaster management in teams. Responsibility 2 – Advocate for beneficiaries Advocate for beneficiaries to SWB Supervisor in matters of mental health and psychosocial support. Assist SWB Supervisor in ensuring that beneficiaries are aware of the Feedback and Complaints mechanism and refer complaints to SWB Supervisor. Ensure appropriate follow-up on beneficiary issues through access to databases used in response, such as EMIS.  
DUTIES APPLICABLE TO ALL PERSONNEL Actively work towards the achievement of the CRC’s values of: Respect, dignity and inclusiveness Integrity, accountability, effectiveness, transparency and adaptability Quality and safety Abide by and work in accordance with the Red Cross/Red Crescent principles: To prevent and alleviate human suffering To protect life and health and ensure respect for the human being Making no discrimination as to nationality, race, religious beliefs, class or political opinions, and giving priority to the most urgent cases of distress Not taking sides in hostilities or engaging in controversies of a political, racial, religious or ideological nature Not prompted in any manner by desire for gain Sharing equal status with other Societies in the Movement and equal responsibilities and duties in helping each other Abide by and work in accordance with the DM Standard Operating Procedures, Foundational documents, Technical Standards and other relevant guidance materials. Contribute to a positive team environment and service excellence to meet the needs of beneficiaries, including a healthy and safe working environment. Perform any other work related duties and responsibilities that may be assigned by the line manager.
 
QUALIFICATIONS EDUCATION AND EXPERIENCE Experience in an emergency environment and/or with the Red Cross, an asset. Experience of taking care of others Experience in living or working in a cultural context other than their own Training in Psychological First Aid. Preferred Education & Experience
The following are considered strong assets for this position: Background in psychosocial work, nursing, teaching, social work, youth engagement, public health is considered a strong asset. Training in protection and violence prevention, or psychosocial support in emergencies is a strong asset Previous deployment experience in a large-scale operation is considered a strong asset. Mandatory Background Checks This position requires a satisfactory Canadian criminal record reference check This position requires a satisfactory vulnerable sector check  
KNOWLEDGE Demonstrated skills in diplomacy, cultural awareness and practical approach Strong communication skills Strong cultural safety skills Ability to work with other volunteers  
LANGUAGES This position requires all candidates to be fluent in English For candidates working in Quebec, French fluency is a requirement. Fluency in another language is considered a strong asset  
SKILLS AND ABILITIES Customer service skills Communication skills - verbal and non-verbal cues, active listening, clearly able explain self and confirm understanding from client Ability to work well within a team Dependable and takes initiative Remains calm during a crisis Strong presentation and facilitation skills Ability to adapt to changing circumstances in a fast-paced environment Discrete, professional and mature Demonstrated ability to work with youth (15-25) and children (0-15)  
WORKING CONDITIONS

The majority of the work is carried outside of an office environment and is primarily a field based position.  Difficult and demanding working conditions are expected including the following: Due to the dynamic nature of response, there may be issues of access and mobility; Adaptable living conditions; Long hours of work in a demanding context with limited resources; Stressful rapidly changing environment with limited information to make decisions. Ability to respond during non-traditional hours (i.e. late night or weekends) and long hours of work in a demanding context. A valid provincial driver’s licence and First Aid Certification (training provided) is required. This position also requires a successful Canadian criminal record check with vulnerable sector screening. Candidates must be 18 years of age or older.  The Canadian Red Cross Society is an equal opportunity employer.   APPLY NOW

The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply, particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.     

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Supply Chain and Logistics Responder for the Supply Chain Management department.  Reporting to the ERT Site Manger or SCL Supervisor, the Supply Chain and Logistics Responder will be responsible for various activities surrounding the management and transportation of SCL resources.

 

JOB SUMMARY

 

The Supply Chain and Logistics (SCL) Team is activated for Level 2 or higher responses, if required. The SCL Responder may provide services locally or at a field operations team level. The SCL Responder may coordinate material supplies, goods and vehicles, through established procurement, tracking, warehousing, distribution and transportation processes during a response. Reporting to the Site Manager or SCL Supervisor, the SCL Responder is involved in the team’s delivery of services as assigned. There may be several service site supported. 

 

RESPONSIBILITIES/ACTIVITIES

 

Responsibility 1.  Assist with SCL resources, materials, supplies and equipment required for the operation

 

Assess resource requirements as assigned, ensuring the appropriate SCL processes are followed Follow procurement standard procedures as required and in accordance to the CRC Procurement Policy and the Procedures Manual and the Society Contract and Signing Authority (CASA) levels Deliver services as assigned Assist with the demobilization and repatriation of supplies and equipment Participate in operational briefings and debriefings during a response with the logistics team Complete necessary paperwork or data entry as required for reports and tracking          

Responsibility 2. Carry out inventory, warehousing and stocks management requirements

 

Ensure adequate stock when opening site, maintain appropriate level of stock during response and complete a close of operation inventory/reconciliation Observe routine precautions in the handling of goods, materials and equipment including use of required personal protective equipment and hand hygiene Maintain an accurate inventory, provide daily stats or any other data required by the operation Maintain inventory logs, statistics and financial documentation, as required Coordinate with logistics service providers to store and ship goods Track and receive shipments from suppliers, making note of any discrepancies or damage Communicate, report on the progress of the provision of inventory services to the SCL Supervisor Complete necessary paperwork or data entry as required

 

Responsibility 3.  Assists with transport required to support the operation

 

Supports the transportation service unit: 

Monitors safety considerations for vehicles, inspections, record maintenance Supports the dispatch and tracking of CRC and rental vehicles Participates in the shipping of goods and transfers between sites locations, including driving people and inventory to and from sites Assists with the demobilization of the fleet Maintain logs, statistics and financial documentation, as required Communicate and report on the progress of the provision of transportation services.to the SCL Supervisor

 

 

Responsibility 4.  Planning and Preparedness

 

Participate in SCL team member orientation & training Assist in sourcing suppliers, creating new agreements for goods and services needed for operations and updating the contact information in the suppliers tracking sheet Contribute to ensuring response supplies are properly stocked, available and conducts inventory reviews as required  Integrates volunteer resources within the scope of responsibilities, as required. Contributes to a healthy and safe working environment. Performs other duties, as required.

 

QUALIFICATIONS

The incumbent must have the commitment to the Fundamental Principles of the Red Cross Movement and model the core competencies of the CRCS: team excellence, service excellence, accountability and results focused.

This position requires a satisfactory Canadian criminal record reference check and vulnerable sector check

This position requires a valid Drivers License and a satisfactory Drivers Abstract

 

 EDUCATION AND EXPERIENCE

This position requires completion of post-secondary education in a related field and or a minimum of one year of work-related experience in logistics, procurement and/or supply chain management, or an equivalent combination of education and experience.

 

 KNOWLEDGE

 

Computer literacy: Microsoft Office Programs (Excel, Word, Outlook) Knowledge of procurement, transportation, warehousing or distribution an asset Understanding of Red Cross role in disaster response, relief and recovery, an asset

 

 SKILLS AND ABILITIES

 

Language requirements vary – must be able to deliver services as appropriate in English or French Customer Service Skills - Excellent interpersonal skills, including handling interactions with colleagues, suppliers, and the public Communication skills - verbal and non-verbal cues, active listening, clearly able explain self and confirm understanding from others Remains calm during a crisis - Don’t allow emotions to get in the way, don’t take things personal, stay positive, respond decisively and take accountability Ability to work well within a team - share information, be helpful, respectful, approachable, build strong relationships Attention to detail - accuracy in completing forms, giving information Dependable - Timely, takes initiative and ownership of work, completes tasks without being asked or with little supervision Ability to lift and carry goods weighing up to 50lbs or assist in carrying goods weighing up to 80lbs Ability to climb stairs, as well as transition frequently in and out of a vehicle Certification in standard or emergency first aid, or willingness to complete

This position requires a successful Canadian criminal record check.  The Canadian Red Cross Society is an equal opportunity employer.

 

WORKING CONDITIONS

 

Potential for responding in disaster areas, as well as difficult and unstable conditions (environmental, physical, social, etc.) and uncomfortable conditions (noise, odours, smoke, humidity, vulnerable clients). These stressful rapidly changing environments with limited information to make decisions have the potential to affect the physical and psychological state of the responders on site. Potential for basic or hardship living conditions/accommodations The incumbent may need to stand for several hours  Ability to respond during non-traditional hours (i.e. late night or weekends) and long hours of work in a demanding context Ability to be on-call when scheduled, as required Ability to respond in local community (3 days minimum) and outside of their community (10 days minimum) Personal protective equipment will be supplied, as required

APPLY NOW 

The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply, particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.